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PLANNED OBSOLESCENCE
Rapid technological advances in some fields - such as
micro-computers - means you may want to change the model frequently. This kind of obsolescence
of function is legitimate. Less acceptable is obsolescence of quality where
something that should last has parts that repeatedly break down. And psychological
obsolescence is the least defensible but most effective of all, making us want
something new even when what we have is still working or wearing very well.
A date with death
Reducing the quality of the product to shorten its life is a sure way
of forcing the consumer quickly back to the marketplace fora replacement. But if the
product dies too soon, you wont buy that brand again. So the manufacturers must use
skill and judgementto predict the exact timing of a products demise -
death-dating as it is called. The US fumishing industry joumal Retailing
Daily noted that It is not only our privilege to obsolete home furnishings. It
is our obligation. We are obligated to work on obsolescence as our contribution to a
healthy, growing society.
Tips: In general, goods perform better today but for a shorter
time. Its worth boning up on a product and if necessary spending more if you want
quality and durability.
In vogue
Better than wearing out products is just to wear them out in the
owners mind. Fashion can destroy the value of possessions even though they are still
perfectly good. Most design changes are made not for improving a product but for making it
obsolete: Every industry tries to emulate the womens fashion industry.
This approach is most noticeable with cars. Genuine technological improvements are not
that frequent. But each year new models are brought out to entice us to trade in our old
model - it used to be tail fins, then the 5-door hatchback, black fenders and
modelled hub caps. And its successful. In the words of a Ford executive The
change in the, appearance of models each year increases car sales.
Tips: Dont believe that new means better. If
you like what you have, then stick with it.
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